Member of the Month: Eleanor Moore, C&C Insurance Brokers

12 June 2020

Private Clients Director at C&C Insurance Brokers and Compass member, Eleanor Moore, has recently been elected as President of the Insurance Institute of Manchester. We spoke with Eleanor to find out more about her exciting new role and how being part of Compass Networks has allowed the C&C team to retain their independence, while expanding their offering for their clients.

Romiley-based C&C Insurance Brokers joined Compass around six years ago and, for Eleanor, it is the support and connections with insurers that the network offers that has been paramount. She explains, “We’d always resisted being part of a network in the past as we are fiercely independent and thought it might dilute that. However, the proposition from Compass allowed us to maintain our independence, as well as benefiting from the relationship and deals the network has with insurers.”

“We receive enhanced commissions and remuneration deals, access to additional markets and compliance support, not forgetting the oracle that is Fintan Griffin, our BDM. If I am ever struggling with a fairly complex risk, he always knows who to approach for terms. He’s helped me out so many times I’ve lost count. The BDMs are very knowledgeable and if they don’t know the answer to a query, they know someone who does.”

Eleanor adds, “Being a Compass member doesn’t mean that you lose any of your identity; it just enhances your offering to clients. It’s like being part of a family and they only want the best for you. They can negotiate preferential deals with insurers, even if you already have an existing agency.”

Eleanor has been elected as President of the Insurance Institute of Manchester during the COVID-19 lockdown, but that hasn’t held her back in her new role. The Institute even hosted its first AGM via a video conference, as Eleanor explains, “Delivering the first AGM virtually felt a bit strange, as I couldn’t see who I was talking to and whether what I was saying was being well received. I’m pleased to say that the overall feedback for the event has been good and I’ve been contacted by many people to say that they enjoyed the new AGM format but that they did miss the usual celebratory drinks afterwards.”

“As President, I represent the Insurance Institute of Manchester at various functions,” Eleanor explains. “I also work with its council and various committees. The Institute arranges exams and events, as well as ensuring that we provide a comprehensive CPD programme and that members of the CII in Manchester get value from their membership.”

Like many businesses and organisations, both the Institute’s and Eleanor’s approach as President have had to adapt during the Coronavirus pandemic. “We have to ensure that we now provide CPD content online and try to maintain contact with our members through different mediums, such as Zoom,” she says.

Eleanor is looking forward to seeing how the Institute continues to develop further as it navigates the changing landscape during COVID-19 and she has plans for how to bring about positive change. She explains, “I’m looking to implement a programme that focuses on more education, awareness and support in respect of mental health, which is a topic that is very important to me. I’d also like to raise the profile of insurance or financial services as a career path by engaging with more schools and colleges, maybe even having a careers fair when the Government guidelines allow for it. Another initiative I’m looking at is arranging training for senior council members, so that we have people who are ready to step up to positions within council or as President. It’s important for us to have a legacy.

“Finally, I’m glad that we are able to support my chosen charity, the National Eczema Society. As a lifelong eczema sufferer, it is good to be able to give back a small charity which funds research and support for sufferers,” she adds.

If you’re a Compass member and would like to be our next Member of the Month, please speak to your dedicated BDM. If you’re not currently part of Compass Networks and would like to find out more about joining, please get in touch with our New Member Development team

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