COVID-19: Allianz update on cover enhancements and policy conditions

9 April 2020

Allianz has issued an update on its cover enhancements and policy conditions during the COVID-19 outbreak, which as your network, we wanted to communicate to you:

Now in our third week of lockdown following the Government announcement on 23 March 2020, we’d like to provide you with an overview of our underwriting enhancements and other updates to support your customers.

Temporary cover enhancements

To help alleviate concerns and remove the need to notify us of all business changes, we’ve made amendments to our policy conditions so that your Allianz customers continue to be protected throughout this unprecedented time at no extra cost or expense.

The below cover enhancements apply retrospectively from 20 March 2020 for all Allianz commercial policyholders in the UK.

All other Policy terms, Conditions and Exclusions remain unchanged.

Please note that these enhancements are provided at no extra cost or expense to your customer and will automatically apply. This means there is no requirement for policies to be endorsed to note these changes and so, this notice is confirmation that all policies have been endorsed until 20 May 2020. 

Our approach is under constant review and we’ll provide further updates prior to 20 May 2020.

Property policy conditions

Due to the current Government restrictions on movement and resulting temporary closure of businesses, we appreciate that your customers’ premises may be unoccupied and unable to fulfil certain policy conditions designed to mitigate loss.

Where this is the case, we would ask that you get in touch with your usual underwriting contacts and we’ll be looking to work with you to take a more flexible approach for both your Allianz SME and mid-corporate customers:

Risk improvements

When setting deadline dates for new risk improvements we will take a pragmatic approach and agree mutually acceptable timescales.

If current risk improvements, which have already been raised following a survey at the premises, are unable to be completed as a result of the restrictions imposed due to the Covid-19 pandemic, we will review on a case-by-case basis taking into account the steps already taken to mitigate the risk and the circumstances surrounding the inability to complete the risk improvements. 

Unattended construction sites

The ongoing pandemic is likely to be significantly impacting your customers who have construction sites. To help assist them with the controlled closure of sites, our unattended construction site document sets out recommended measures to keep sites secure and safe, as well as useful links to further information. Please share this with your construction customers.

Allianz Coronavirus (COVID-19) resource hub

Aimed at supporting you and your customers through this unsettling time, our resource hub provides useful FAQs and information to help your customers manage their business, people, customers, vehicles, property and data.

Further information We’ll continue to update you through this difficult time but please continue to visit Allianz.co.uk for the latest information and speak with your local Allianz representative if you do require any additional support.

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